We are committed to safeguarding the privacy of our website users and clients.

This policy applies when we act as the data controller for personal information of our website visitors and service users. It outlines how and why we process personal data.

We use cookies to enhance your experience on our website. If these cookies are not essential for the operation of our website and services, we will ask for your consent upon your first visit to our site.

In this policy, the terms "we," "our," and "us" refer to the management of our business.

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2.1 In Section 3, we outline:

(a) the main categories of personal data we might process;

(b) the purposes for which we process personal data; and

(c) the legal grounds for processing.

3.2 Categories of Personal Data Processed:

Usage Data: Includes your IP address, geographical location, browser type and version, operating system, referral source, visit duration, page views, navigation paths, and patterns of service use. Collected through analytics tracking, this data helps us analyze and enhance website usage. The legal basis for processing is our legitimate interest in improving website and service performance.

Account Data: Includes your name and email address, provided by you or your employer. Used for website operation, service delivery, security, database backups, and communication. The legal basis is fulfilling contracts and ensuring efficient service management.

Profile Data: May include your name, address, phone number, email address, and employment details. This data is processed to enable and monitor website and service use. The legal basis is our legitimate interest in ensuring proper administration and improving services.

Service Data: Includes data provided during the use of services, such as your name and email address. Used for service delivery, security, database backups, and communication. The legal basis is our legitimate interest in managing website operations effectively.

We may share your personal data with companies within our group, including subsidiaries, the parent company, and its subsidiaries, when necessary to fulfill the purposes and comply with the legal bases outlined in this policy.

Financial transactions for our website and services are processed by our payment service provider, Stripe. We will share transaction data with Stripe only to the extent necessary to process payments, handle refunds, and resolve any related issues or inquiries.

Apart from the disclosures specified in this Section 4, we may also share your personal data if required to comply with legal obligations, protect your vital interests or those of another person, or for establishing, exercising, or defending legal claims, whether in legal or administrative proceedings.

Our data retention and deletion policies ensure compliance with legal obligations while maintaining transparency about how long personal data is kept.

Personal data is retained only as long as necessary to fulfill its intended purpose. Specific retention periods depend on the nature of your relationship with Preowned Luxuries.

We may retain personal data longer if required to meet legal obligations, protect vital interests, or for the establishment, exercise, or defense of legal claims.

This website is managed and operated by Preowned Jewellery.

Our main business address is 88-90, 2nd Floor, Office 16, London, EC1N 8PA.

To get in touch with us, you can:

(a) Use the postal address provided on our website

(b) Fill out our contact form on the website

(c) Call us using the phone number listed on our website

(d) Contact us via WhatsApp using the number available on our website

(e) Reach out to us on Instagram through our official account